Description

Multiple user roles that are not depending on WordPress roles
User-friendly interface for both staff and customers
Responsive & detailed ticket preview
Pre-made repsonses for staff members to make their life easier
Auto-Responders with custom e-mail templates
Plenty of dynamic tags to use while building your e-mail templates
Extendable – Plenty of Add-Ons to come!
E-Mail Piping – Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
Translation Ready – meaning you can easily translate plugin using .po & .mo files.
and many more!